About the Role
You would serve drinks to customers in pubs, clubs and hotels. You’d take customers’ orders, serve drinks and food and take payment. It would be important to make people feel welcome, chat with them and make a good impression.
There are many different types of licensed premises such as pubs, hotels, nightclubs, social clubs, restaurants, sports clubs, leisure centres and holiday parks. Depending on the type of bar you’re working in, it might a very lively, noisy place.
Take customers’ orders, often memorising the order rather than writing it down
Serve a range of drinks and snacks including sandwiches and hot food
Mix and pour drinks using the bar measures
Carry trays of drinks over to tables
Collect and wash glasses
Keep the bar and tables clean and tidy
Stock up with alcoholic and soft drinks, ice and snacks like nuts and crisps
Use tills, collect money and give change
You might become an expert in making cocktails or learn to pour real ale and store craft beers. You could help to organise special events to attract customers such as quiz nights, karaoke or live music.
Sometimes you’d need to check a customer’s identification to ensure they are of the legal age to be there. You’d also need to be patient and firm with difficult customers who might be rowdy or drunk, and you might have to refuse to serve them.
Sometimes you might need to carry or move heavy crates, beer barrels and boxes.
Minimum qualifications and skills
Clear, fluent English speaker
Cooperating and listening
Attention to detail
Developing a plan
Eligibility to work in the UK
Relevant work-based experience and qualifications