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Care Service Manager

Birmingham, UK

Full Time

Level 3 and above

About the Role

You would be responsible for the overall management of a care service. This could be a care home, a daycare for adults or a service that provides care to people in their own homes.

You would:

  • Have overall responsibility for the health and safety of people using the service and the staff providing the support 

  • Be responsible for promoting the rights of people using the service, and safeguarding them against harm 

  • Be involved in the selection and recruitment of staff. You’d also be responsible for managing and developing your team, arranging training and providing regular supervision 

  • Get to know the people using the service well. You would need a good understanding of their illness, disability or support needs so your team can offer the right care 

  • Provide information, advice and support to people using the service, their families and carers 

  • Develop good working relationships with carers, families, health professionals and other agencies 

  • Create opportunities for people using the service to contribute to the local community and access local services 


Minimum qualifications and skills


  • Any qualification or equivalent practical experience

  • Clear, fluent English speaker

  • Managing resources

  • Cooperating, empathising and supporting

  • Delegating and taking responsibility

  • Social conscience

  • Eligibility to work in the UK


  • Training in counselling

  • Driving licence

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