About the Role
You would welcome guests to a hotel and carry their luggage to their room. You’d help them with small tasks, like getting directions or booking taxis, to make their stay more relaxing.
You’d be based at reception or at the porters' desk so you’d often be the first person to greet guests at a hotel.
You’d be polite and friendly, welcome them to the hotel and see to their needs.
Help guests by carrying luggage
Tell them about the hotel facilities
Arrange taxis and book tickets
Do errands, such as taking and picking up dry cleaning
Respond to safety and security issues
Answer queries and make reservations
If the hotel has a conference suite, you may be responsible for moving and setting up equipment. You might also cover reception duties when required.
You’d need to be smart and take health, safety and security issues seriously.
Minimum qualifications and skills
Any qualification or equivalent practical experience
Clear, fluent English speaker
Cooperating, empathising and supporting
Resilience and reliable
Eligibility to work in the UK