Housing Officer

You would find a home for people who want to rent a house from a council or housing association.

You would usually be responsible for a particular housing estate or group of properties owned by the council or housing association. You’d regularly inspect the houses and organise repairs if necessary.

You’d help people with advice on their finances, if necessary, and encourage tenants to take part in tenancy groups that help shape the community in which they live. You would meet lots of people from different cultures and backgrounds.

You would:

• Assess the needs of people applying for a house

• Allocate the empty properties

• Do regular inspections to make sure all properties are in a good state of repair

• Refer tenants to appropriate sources of advice about benefits and welfare

• Set the rents and deal with payments and arrears

• Prevent and resolve anti-social behaviour and broken tenancy agreements

• Arrange for legal action where necessary

• Gather statistical information and prepare reports

• Attend tenants' meetings

You would work closely with other organisations like local government social services and welfare rights organisations.